Our policy lasts 15 days. If 15 days have gone by since you received your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If something is wrong with the product you received. Please send a picture of the defect to firstname.lastname@example.org.
We can then discuss a remedy.
Additional non-returnable items:
To complete your return, we require your receipt or proof of purchase.
There are certain situations where only partial refunds if any are granted: (if applicable)
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Your refund will be processed, minus original shipping and handling, and a credit will automatically be applied to your credit card or original method of payment,
Late or missing refunds (if applicable)
If you haven’t received a refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at with a picture of the defect to firstname.lastname@example.org and send your item postage paid to: Touch of Karma 2542 N somerset ave., Wichita, KS, 67204-5725, United States.
Products in the US are shipped free. If you return it to us we will deduct original shipping and handling. Please, Make sure of your order before you submit a order.
To return your product, you should mail your product to: Touch of Karma 2542 N somerset ave., Wichita, KS, 67204-5725, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping and handling costs are non-refundable. If you receive a refund, the cost of original shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.